Job Details

Interconnectivity management is the core responsibility of this position. This responsibility includes oversight of Inside Plant fiber connections, Meet Me Room (MMR), Points of Entry (POE) from outside fiber vaults and riser management to the MMR. Additional scope includes client deployments and space. The position requires strict adherence to meeting industry standards for quality, presentation, delivery, and overall management of routing within the facility.

Planning:

• Assess / monitor infrastructure support for capacity planning.
• Provide input on data hall, riser and MMR over all capacity requirements and
• Review/Validate and report on space and sizing requirements for new engagements and growth of existing customers to support internal interconnections (Cross connects & interconnects).
• Plan, price and budget requirements, connections, redundancy and infrastructure capabilities to ensure effective capacity is maintained to a quality standard and ability to quickly and efficiently deliver high quality connections.
• Participate in the planning for Physical Infrastructure and the connectivity to support
• Manage densities associated with risers, MMR and data halls, complete with current floor plans, diagrams, schematics and labeling schedules / signage as Professional documentation real time is critical to this function. Develop processes to keep schedules up to date and always accurate.

Operations:

• Provide and/or coordinate fiber and connectivity installation activities/changes with client and client vendor staff to support cabinets/racks according to layout design and installation requirements.
• Trouble shoot and diagnose connectivity issues internal to 1623
• Support equipment and cabinet/ rack changes and issue (trouble shoot) per facility Methods of Procedure (MOP).
• Participate in the prioritization of installs/de-installs to consider escalations and customer schedules and align with client resource availability.
• Create, Print and Install power circuit/cabinet/cross connect labels according to facility MOP
• Monitor activities, operation, and usage within the facility to ensure the use of proper IT disciplines and regulation compliance.
• Enforce House Rules.
• Participate in initiating work orders for facility issues (lights, leaks,).
• Participate in facility related issues, problem determination, and Root Cause Analysis (RCA) activities.
• Responsible to assist in maintaining facilities "world class" appearance and cleanliness.
• Coordinate cable mining of equipment connectivity - remove cables that are no longer needed.
• Coordinate restoring vacated space to a usable state for provisioning to new customers.
• Participate in on-site tours.
• Co-Manage Containment environments to ensure adequate cooling.
• Backup and support Data Center Operations Facilities.

Additional Responsibilities:

• Must have the ability to work independently or with little supervision.
• Needs to possess excellent troubleshooting skills.
• This facility operates 24/7/365 and this position is a Monday-Friday 8a-5p shift. Position will be on call after normal hours and must be willing to adjust work schedule from time to time supporting maintenance windows or client tickets.
• Ability to maintain good relations with customers and coworkers.
• Must have the ability to work under pressure.
• Perform "remote hands" as needed for clients.
• Responsibility for the Meet Me Room operations including installation, labeling, and logging of cross connects, interconnects, and tie cables.
• Provides escorted access as required to clients and vendors.

Education/Experience/Skills/Abilities:

• High school diploma or equivalent.
• 5+ years of cabling and fiber optic experience with a preference for knowledge in fiber optic splicing.
• 2+ years of previous data center/mission critical environment experience.
• Electrical and low voltage experience is preferred.
• Experience documenting and implementing MOP's (method of procedure) and SOP's (standard operating procedures).
• Experience with Microsoft Office and associated tool suite, primarily Outlook and Excel
• 2+ years of experience of procurement and vendor management.
• Position requires solid communication skills, both oral and written since the position's audience includes technical, project and business resources.
• Must also possess the ability to manage multiple tasks and deadlines (often conflicting for priority).
• Must pass a background check and drug screening.

A full range of benefits is available and may be viewed at

1623 Farnam LLC is an Equal Opportunity Employer