Job Details

Description

About National Rarities

National Rarities is a premier estate buying company headquartered in St. Louis, Missouri. We partner with jewelry stores across the country to host multi-buying events where customers bring in valuables – like fine jewelry and luxury goods – for expert evaluation and no-obligation offers. We're a fast growing company with a passion for customer service, education, and professional development.

Job Overview

The Asset Protection Manager is responsible for developing, managing, and executing strategies to protect company assets, minimize shrinkage (due to loss, theft, fraud, or damage), and promote a secure and compliant operating environment across all locations. This role supports both field and home office operations and reports directly to the Director of Asset Protection.

Requirements

Responsibilities and Duties

• Implement and oversee programs focused on the prevention, detection, and resolution of internal, external, and operational risks.
• Monitor and control risk through proactive data analysis, compliance audits, and CCTV review.
• Execute initiatives to reduce inventory and controllable losses across assigned locations.
• Build strong, trust-based relationships with teams by promoting fairness, honesty, and transparency.
• Deliver training and coaching to leadership and staff on asset protection policies, procedures, and safety protocols.
• Review informational and exception-based reporting systems to identify procedural losses.
• Conduct investigations into criminal activity, develop strategies for resolution, and follow through with prosecution and/or restitution processes.
• Maintain and routinely audit all physical security controls, including CCTV, alarmed doors, and duress alarms.
• Develop detailed “shut down” and emergency protocols for facilities to ensure full property security.
• Manage the first aid and emergency response program for both guests and employees.
• Coordinate and lead special security assessments and inspections as needed.

Technical Requirements

• Technologically proficient with a strong background in CRM platforms, A.I.-based tools, and systems integration.
• Experience with enterprise systems such as Vaido, NetSuite Oracle, and Google Workspace.
• Familiarity with both back-of-house and front-of-house POS systems and how they tie into operational reporting and shrink control.
• Ability to interpret and act upon exception-based reporting from inventory and POS systems.

Travel Requirements

• Must be able to travel 7–15 days per month, typically in 4–5 day intervals.

Qualifications

• Bachelor's degree in related field or equivalent experience.
• Minimum 5–8 years of experience in asset protection/loss prevention within a retail or operational setting.
• At least 2 years of multi-location leadership or supervisory experience, preferably with a large-scale or high-volume operation.
• Strong investigative and interviewing skills; W-Z (Wicklander-Zulawski) certification preferred.
• Advanced knowledge of security systems, investigative techniques, and compliance protocols.
• High level of discretion and confidentiality.
• Strong written and verbal communication skills.
• Self-starter with excellent time management and organizational skills.
• Ability to support a growing department with a strong focus on teaching, coaching, and prevention

Compensation

Salary is commensurate with experience and qualifications. Final compensation will be determined based on a variety of factors, including education, specific skills, and prior experience.

Benefits

• Health Insurance: Company contributions for Medical, Dental, and Vision
• 401(k): With a generous company match
• Paid Time Off: 15 days after 60 days of employment
• Annual Bonus: Receive a yearly bonus in addition to your salary
• Company-Paid Coverage: Life insurance and long-term disability
• Paid Holidays & Family Leave
• Professional Attire Stipend: $250 annually
• Phone Reimbursement: $20/month
• Per Diem for Travel: $61.20 per day for each day of work-related travel
• Optional Coverage: Voluntary short-term disability and additional life insurance