Job Details

Job Title: Survivor Outreach Specialist

FLSA Status: Non-Exempt

Reports to: Community Support Manager

Job Purpose

Provide services and support to survivors of sexual violence and domestic assault for the purpose of reducing the impact of the experienced trauma. Provide ongoing outreach and awareness of domestic and sexual violence to reduce the social stigma and silence around domestic and sexual violence.

Primary Duties and Responsibilities

• Assess community needs: Develop and enhance programming to meet those needs.
• Develop and implement outreach strategies to engage survivors of domestic/sexual violence. Coordinate awareness month outreach activities.
• Network and develop collaborative relationships with key community partners, including training and resources.
• Provide appropriate trauma-informed, client-centered advocacy and case management services in accordance with MOCADSV Service Standards.
• Provide emotional support, crisis intervention, advocacy, safety planning, education/information, referrals, resources, follow up support to survivors of domestic/sexual violence, assist with ex-parte's and facilitate support groups.
• Complete requirements to provide hospital advocacy services at Mosaic's Emergency Department and provide services, as assigned.
• Engage in systems advocacy with local hospital/medical, law enforcement, and/or the court system for purposes of improving community response.
• Maintains accurate and timely records of services and service statistics and communicates as needed with internal and external resources.
• Participate in community collaborations, team meetings, professional development activities and training as assigned.
• Coordinates with organization outreach related to Marketing and Communications, including social media calendar, information, and media interviews.
• On-call duties as assigned.
• Attend staff meetings and training as required and/or assigned.
• Commitment to the YWCA mission of Eliminating Racism and Empowering Women.
• Other related duties as required and/or assigned.

Qualifications

• Bachelor's degree in human services field or equivalent education and/or experience.
• Understanding of the nature and dynamics of sexual violence preferred.
• Knowledge of community resources preferred.
• Good communication skills.
• Ability to maintain confidentiality.
• Ability to relate to diverse groups of people.
• Ability to work independently and as a team.
• Access to private transportation, valid driver's license with insurance complying with minimum agency standards.
• Must be able to pass State Child Abuse/Neglect screening & Criminal Background Check.

Working Conditions

• Forty (40) hour workweek with flexibility regarding days/times to meet client needs and/or deadlines.
• Employee primarily works in an office environment and is protected from weather conditions and contaminants but travels to other locations to provide services as needed.
• Employee may provide transportation services to clients on occasion.
• Some on-call responsibilities required to meet client needs and hospital advocacy responsibilities.

Physical Requirements

• Standing or sitting for long periods, bending, stooping and occasional lifting.
• Repetitive hand motion (such as typing).
• Ability, on a consistent basis, to perform activities requiring cooperation, instruction, persuasion or speaking with others.
• Ability to communicate effectively in person with consumers.

Personal Characteristics

• Behave Ethically: Understand ethical behavior and professional boundaries and ensure own behavior is consistent with professional ethical standards.
• Build Relationships: Establish and maintain positive working relationships with others both internally and externally to achieve the organizations goals of empowering women and eliminating racism.
• Communicate Effectively: Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques.
• Focus on Client Needs: Anticipate, understand, and respond to the needs of consumers.
• Make Decisions: Assess situations to determine the importance, urgency and risks and make clear decisions which are timely and in the best interests of the consumer and the organization.
• Organization: Set priorities, develop a work schedule, and monitor progress towards goals and track details/data/information/activities.
• Technological Aptitude: Understand software applications and maintain skills necessary to effectively perform key responsibilities through use of company utilized programs.

***YWCA St. Joseph provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.***