Job Details

Produce Clerk

Position Objective: To assist customers in their shopping experience by providing them with fresh, high quality produce in the most efficient, friendly, and courteous manner possible. Reporting Structure: This position formally reports to the Produce Manager.

Status: This is a non-exempt position.

Knowledge

Essential Knowledge

* A food handling permit must be obtained within the first 14 days of employment.

* Completion of ongoing training and development as listed on the Cosentino Learning Plan.

Non-Essential Knowledge

* A high school diploma or equivalent is preferred.

Skills

Essential Job Functions

* Know and implement the Cosentino Customer Service Standards.

* Prepare, package and neatly display all products in the produce department.

* Inspect product for freshness, damage, and dates and utilize proper rotation techniques.

* Able to operate, clean and maintain all equipment safely and competently.

* Meet or exceed productivity standards to produce desired team and individual results.

* Remove any damaged, un-saleable or returnable product from shelves and follow proper procedures for damage claims.

* Actively work to keep your work area and your department as a whole clean and safe for customers and coworkers.

* Quickly unload and sort incoming shipments and neatly stock them in their designated areas without damaging merchandise.

* Label or price any merchandise that requires marking and know how to obtain price signs when necessary.

* Be knowledgeable about department products, procedures and policies so customer questions can be accurately answered.

* Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.

* Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store.

* Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.

* Demonstrates the basic math and reading skills required for the position.

Non-Essential Job Functions

* Promote new items and weekly specials through merchandising and creative displays.

* Promote sales by suggesting additional products or services.

Physical Abilities

Essential Abilities

* Reaching overhead with both arms up to a maximum of 72 inches, twisting at the waist and lifting objects with both hands weighing up to 20 lbs.

* Pushing and pulling grocery items to the proper locations as needed, up to a peak force of 25 lbs.

* Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces.

* Occasionally lifting and carrying up to 50 lbs.

* Bending and squatting, at times all the way to floor level.

* Able to work in colder conditions of the grocery coolers and freezers.

Non-Essential Abilities

* Climbing a ladder, possibly up to 5ft.