Job Details

Retail Sales Associate - Customer Service

Join Our Team as a Seasonal Sales Associate at The Fort!

Are you friendly, positive, and ready to jump into a great team for the busy holiday season? Do you enjoy helping others find the perfect items? The Fort is looking for enthusiastic people to join our seasonal sales team, offering both part-time and flexible schedules through the holiday rush. As a Seasonal Sales Associate, you'll help create a memorable shopping experience for our guests and support our team during the busiest time of the year!

Location: We're hiring at our Saint Joseph location. This seasonal role requires a minimum of 15 hours per week, including half of all weekends.

What You'll Do

• Be Challenged: Holiday seasons bring excitement and energy, so you'll need to think fast, stay organized, and enjoy a lively atmosphere.
• Be the Brand: We love our team to "Ride for the Brand," wearing the clothing we sell, with great discounts to make that easier.
• Help Customers Feel Welcome: Make shopping enjoyable by engaging with guests, helping them find what they need, and spreading holiday cheer!
• Be a Quick Learner: Learn about our products and pick up sales tips to assist guests confidently during the season.

Why You'll Love Working Here

• Competitive pay, plus opportunities to earn commissions
• Generous employee discounts (40% off on attire)
• Flexible schedules for work-life balance
• Family-owned, welcoming culture

Key Responsibilities

• Provide excellent customer service
• Work closely with team members in a learning environment
• Achieve daily sales and customer service goals
• Build trust and positive relationships with customers
• Dress in The Fort apparel during shifts
• Lift up to 50 pounds
• Work 50% of weekends and 75% of holidays (required during peak season)

Skills & Qualities We're Looking For

• Positive, friendly attitude with enthusiasm for customer service
• Team player with quick learning skills
• Willingness to engage with customers and suggest items
• Good communication with customers and co-workers
• Basic computer/tablet skills

Departments You'll Work In

• Men's, Youth, Work, Ladies/Juniors
• Saddles & Tack / Equine
• Footwear / Boot Department
• Cashiers / Customer Service

If you're ready to join a fun, fast-paced environment and make this holiday season extra special for our guests, apply now to be part of The Fort's seasonal team!

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