Job Details

Assistant Store Manager

Join The Salvation Army in Doing the Most Good as an Assistant Store Manager. In this leadership role, you'll support the Store Manager in overseeing daily retail operations, staff supervision, production, sales performance, customer service, safety compliance, and store presentation. This position is ideal for candidates with retail leadership experience who enjoy developing teams, driving store performance, and making a positive impact in their community. Through your work, you'll help generate critical funding that supports The Salvation Army's life-changing programs and services.

Leadership & Team Development

• Assist with training, coaching, and supervising store staff
• Provide leadership and guidance during daily operations
• Support employee development and promote a positive team culture
• Assist with staffing, scheduling, and operational planning
• Help ensure policies and procedures are consistently followed

Store Operations & Sales

• Support the implementation of strategies to achieve production and sales goals
• Assist in managing day-to-day store operations
• Monitor store performance and identify opportunities for improvement
• Help maintain appropriate inventory flow and merchandise availability
• Support loss prevention efforts and product control procedures to minimize shrinkage

Store Appearance & Safety

• Ensure the store is clean, organized, safe, and customer-ready
• Assist in maintaining attractive merchandising and displays
• Support compliance with OSHA regulations and Salvation Army safety policies
• Monitor facility conditions and communicate maintenance needs

Customer Experience & Community Relations

• Deliver exceptional customer service and create a positive shopping environment
• Support customer retention and community engagement initiatives
• Address customer concerns professionally and effectively
• Represent The Salvation Army positively in the community
• Support and uphold The Salvation Army's mission and values

Administrative Responsibilities

• Assist with banking procedures and daily financial processes
• Maintain operational records and required documentation
• Provide information for employee evaluations and corrective actions
• Communicate regularly with the Store Manager regarding store operations
• Complete additional duties and special projects as assigned

Training Provided

• Paid training on store operations, register procedures, and management responsibilities
• Leadership development and coaching from experienced retail managers
• Ongoing support and professional growth opportunities
• Training on safety standards, customer service, and operational excellence

Why Join Us?

• Make a meaningful impact in your local community
• Work for one of America's most trusted nonprofit organizations
• Opportunities for advancement and career growth
• Comprehensive benefits package
• Mission-driven and team-oriented workplace
• Employee discount and wellness resources
• Leadership experience in a growing retail environment

Qualifications

Required Education

• High School Diploma, GED, or equivalent

Preferred Experience

• Retail leadership, supervisory, or management experience preferred
• Experience in customer service, merchandising, sales, or store operations
• Cash handling, banking, and inventory management experience preferred

Skills & Abilities

• Strong leadership and team-building skills
• Excellent communication and interpersonal skills
• Ability to prioritize, multitask, and solve problems effectively
• Customer-focused mindset
• Basic computer proficiency, including Point of Sale (POS) systems
• Strong organizational and time-management skills

Physical Requirements

• Ability to stand and walk for extended periods
• Frequent reaching, bending, stooping, and lifting
• Regularly lift and move up to 25 pounds
• Ability to work in a retail environment with moderate noise levels
• Exposure to seasonal temperature fluctuations and dusty conditions

Equal Opportunity Employer

The Salvation Army is an Equal Opportunity Employer. We encourage applications from veterans, individuals with disabilities, people returning to the workforce, individuals impacted by the justice system, and candidates without a college degree.

If you're ready to build your leadership career while making a difference in your community, apply today to become an Assistant Store Manager with The Salvation Army in St. Joseph, Missouri.