Job Details

Assistant Store ManagerJoin The Salvation Army in Doing the Most Good as an Assistant Store Manager. In this leadership role, you'll support the Store Manager in overseeing daily retail operations, staff supervision, production, sales performance, customer service, safety compliance, and store presentation. This position is ideal for candidates with retail leadership experience who enjoy developing teams, driving store performance, and making a positive impact in their community. Through your work, you'll help generate critical funding that supports The Salvation Army's life-changing programs and services.Leadership & Team DevelopmentAssist with training, coaching, and supervising store staffProvide leadership and guidance during daily operationsSupport employee development and promote a positive team cultureAssist with staffing, scheduling, and operational planningHelp ensure policies and procedures are consistently followedStore Operations & SalesSupport the implementation of strategies to achieve production and sales goalsAssist in managing day-to-day store operationsMonitor store performance and identify opportunities for improvementHelp maintain appropriate inventory flow and merchandise availabilitySupport loss prevention efforts and product control procedures to minimize shrinkageStore Appearance & SafetyEnsure the store is clean, organized, safe, and customer-readyAssist in maintaining attractive merchandising and displaysSupport compliance with OSHA regulations and Salvation Army safety policiesMonitor facility conditions and communicate maintenance needsCustomer Experience & Community RelationsDeliver exceptional customer service and create a positive shopping environmentSupport customer retention and community engagement initiativesAddress customer concerns professionally and effectivelyRepresent The Salvation Army positively in the communitySupport and uphold The Salvation Army's mission and valuesAdministrative ResponsibilitiesAssist with banking procedures and daily financial processesMaintain operational records and required documentationProvide information for employee evaluations and corrective actionsCommunicate regularly with the Store Manager regarding store operationsComplete additional duties and special projects as assignedTraining ProvidedPaid training on store operations, register procedures, and management responsibilitiesLeadership development and coaching from experienced retail managersOngoing support and professional growth opportunitiesTraining on safety standards, customer service, and operational excellenceWhy Join Us?Make a meaningful impact in your local communityWork for one of America's most trusted nonprofit organizationsOpportunities for advancement and career growthComprehensive benefits packageMission-driven and team-oriented workplaceEmployee discount and wellness resourcesLeadership experience in a growing retail environmentQualificationsRequired EducationHigh School Diploma, GED, or equivalentPreferred ExperienceRetail leadership, supervisory, or management experience preferredExperience in customer service, merchandising, sales, or store operationsCash handling, banking, and inventory management experience preferredSkills & AbilitiesStrong leadership and team-building skillsExcellent communication and interpersonal skillsAbility to prioritize, multitask, and solve problems effectivelyCustomer-focused mindsetBasic computer proficiency, including Point of Sale (POS) systemsStrong organizational and time-management skillsPhysical RequirementsAbility to stand and walk for extended periodsFrequent reaching, bending, stooping, and liftingRegularly lift and move up to 25 poundsAbility to work in a retail environment with moderate noise levelsExposure to seasonal temperature fluctuations and dusty conditionsEqual Opportunity EmployerThe Salvation Army is an Equal Opportunity Employer. We encourage applications from veterans, individuals with disabilities, people returning to the workforce, individuals impacted by the justice system, and candidates without a college degree.If you're ready to build your leadership career while making a difference in your community, apply today to become an Assistant Store Manager with The Salvation Army in St. Joseph, Missouri.